Key takeaways
- Google AI Mode and the Gemini app now offer direct checkout with Google Pay in the US, Australia and Canada.
- The shopper can research, compare and buy without opening your product page.
- AI shopping agents rely on your product data: titles, descriptions, attributes, sizes, materials, prices and stock.
- Information that only exists inside an image, or doesn’t exist at all, is hard for an AI to use.
- A quick check: could a stranger compare your 10 best sellers with a competitor’s using only your text?
- Shopify stores based in Europe are affected too, if they sell to the US, Canada or Australia.
Since November 4, 2026, shoppers in Canada can buy products directly inside Google AI Mode and the Gemini app. The US and Australia got it earlier. When a shopper compares and decides inside an AI chat, the AI does the comparing with your product data. If that data is thin, your products lose before anyone visits your store.
Where can shoppers buy inside Google AI Mode and Gemini?
As of November 2026, direct checkout in Google AI Mode and the Gemini app is available to shoppers in three countries: the US, Australia and Canada. It runs on the Universal Commerce Protocol (UCP), an open standard for agent checkout. Shoppers pay with Google Pay, and the retailer stays the seller of record.
Swipe to see the full table.
| Country | Since | First retailers named | Source |
|---|---|---|---|
| Canada | November 4, 2026 | lululemon, select Shopify merchants, Shoppers Drug Mart, Simons | Google Canada |
| Australia | June 2026 | Bunnings, THE ICONIC, Kogan, Adore Beauty, Petbarn | Coterie Labs |
| United States | February 2026 | Etsy, Wayfair | Retail Brew |
Google said in May 2026 that the UK will follow later, without a date (Google). Shopify describes direct checkout as rolling out gradually in all three countries, so not every eligible store has it yet (Shopify Help Center).
Why does the decision now happen inside the AI chat?
Because the shopper can do every step there. They ask, get options, compare them and pay, all in one conversation. Your product page may never load.
Shoppers are ready for it. In a Google and Angus Reid survey of 1,057 Canadians in October 2026, 59% of holiday shoppers said they plan to use an AI tool to help them shop this season. Narrowing choices and comparing features and prices are among the uses they named (Retail Insider).
For a store owner, this moves the important moment. You used to win the shopper on your product page, with photos, copy and reviews. Now the AI often makes the shortlist first, based on what it can read about your products. (We looked at what this means for product pages in Your product page is the new homepage.)
What do AI shopping agents read from your catalog?
AI shopping agents work mostly from structured product data, not from how your page looks. Shopify says AI surfaces favor structured data with clean attributes and accurate, up-to-date information (Shopify). On its Q3 2026 earnings call, Shopify said searches powered by Shopify Catalog, its structured product dataset, convert at 2x the rate of general AI search (transcript).
In my 11 years in enterprise site search, I rarely saw a catalog ready for this. The same gaps show up again and again:
Swipe to see the full table.
| Product data | What the shopper asks the AI | Where it usually goes wrong |
|---|---|---|
| Size and dimensions | Will it fit me, or fit my space? | Only in a size chart image, or missing |
| Material | What is it made of? Is it soft, waterproof, natural? | Mentioned once in marketing copy, or only visible in photos |
| Compatibility | Does it work with what I already have? | Not written down anywhere |
| Variants | Does it come in my color or size? | Variant names like “Option 2” instead of real values |
| Use case | Is it right for my situation? | Generic copy that could describe any product |
| Price and stock | Can I get it now, and for how much? | Out of sync between store and feeds |
The rule of thumb: if a fact only exists in an image, a PDF or someone’s head, assume the AI can’t use it.
How can I check if my product data is ready for AI agents?
Run the 10 best sellers test. It takes about an hour and needs no tools.
- List your 10 best-selling products.
- For each one, copy only the text: title, description, variant names and any specs. Leave out the images.
- Pick one competitor product for each.
- Ask yourself: could a stranger compare the two using only that text? Size, material, what it works with, who it is for.
- Write down every fact a shopper would need that is missing or only in an image.
- Add those facts as plain text or as product attributes (in Shopify, metafields and category attributes).
- Ask ChatGPT, Gemini or Google AI Mode the questions your shoppers ask, and see if your products come up and are described correctly.
Start with the best sellers because they usually bring a big share of your revenue. Fix the pattern there, then roll it out to the rest of the catalog.
Does this matter for European Shopify stores?
Yes, if you sell to the US, Canada or Australia. Shopify’s requirement is about where your customers are, not where your store is: “You must sell to customers in the United States, Canada, or Australia. Your store can be based in any country” (Shopify Help Center).
If you only sell inside Europe, direct checkout in AI Mode isn’t available to your shoppers yet. Your product data still matters today. Shoppers already use ChatGPT, Gemini and AI search to research products, and the same data decides whether you show up there. Shopify says products from Shopify stores are discoverable in ChatGPT by default through its agentic storefronts (Shopify).
Where does Talkom AI fit?
Talkom AI is an AI shopping assistant for Shopify stores and custom webshops. Some merchants call it an AI chatbot, an AI chat or an AI agent for their webshop. It lets shoppers find products by asking questions on your own store, the same way they now ask ChatGPT or Gemini. It is available on the Shopify App Store and at talkom.ai.
The link to this article is simple. External AI agents and an on-site assistant both answer shopper questions from your product data. Work you put into your catalog for Google AI Mode and ChatGPT also improves the answers shoppers get on your store.
What Talkom does on the store:
- AI Search Mode: a full-page conversational product discovery experience on your store. It is Talkom’s own feature and is not related to Google AI Mode. More about AI Search Mode.
- Ask About Products: shoppers ask questions directly on a product page and get answers from that product’s data. More about Ask About Products.
- Collections as conversation starters: your collections become starting points for guided product discovery.
- AI Assistant on every page: a chat that helps shoppers find products, compare them and add them to the cart, and also handles order questions. More about the AI Assistant.
- Shopify-native build: built by Shopify guidelines with Polaris, the Shopify design system.
What we see in Talkom conversations: about 70% are about products, not orders or support. 36% of conversations lead to an add-to-cart and 15% lead to an order. Shoppers come with questions before they buy, and a store that answers them keeps the decision on its own site.
If you’re comparing AI assistants and chatbots for your store, our guide on how to choose an AI shopping assistant lists the questions to test, and Talkom pricing starts with a free plan.
FAQ
Can shoppers buy products directly in Google AI Mode?
Yes, in the US, Australia and Canada (since November 4, 2026). They pay with Google Pay inside AI Mode or the Gemini app, and the retailer stays the seller of record.
Which countries have Google AI Mode and Gemini checkout?
As of November 2026: the United States (since February 2026), Australia (since June 2026) and Canada (since November 4, 2026). Google has said the UK will follow later, without a date.
Do Shopify merchants need to do anything to sell in Google AI Mode?
Shopify says AI Mode and Gemini are rolling out to eligible stores through its agentic storefronts, and that merchants must sell to customers in the US, Canada or Australia. Direct checkout may not be available in every eligible store yet.
What is the Universal Commerce Protocol (UCP)?
UCP is an open standard that lets AI agents complete a checkout with a store. Google uses it for direct checkout in AI Mode and Gemini.
Is Google AI Mode checkout available in Europe?
Not as far as we could find in November 2026. Google has said the UK will follow later, without a date.
What product data matters most for AI shopping agents?
The facts shoppers compare on: size and dimensions, material, compatibility, real variant names, use case, price and stock. Write them as text or product attributes, not only in images.
How do I get my Shopify products recommended by AI agents?
Give AI agents complete, structured product data. Write size, material, compatibility, use case and real variant names as text or product attributes (in Shopify, metafields and category attributes), keep price and stock in sync, and then ask ChatGPT, Gemini or Google AI Mode your shoppers’ questions to check that your products come up and are described correctly.
Which AI chatbot or AI assistant can I add to my Shopify store or webshop?
Talkom AI is an AI shopping assistant and AI chat for Shopify stores and custom webshops. It answers shopper questions from your own product data, shows suggested questions on product pages, offers a full-page AI Search Mode and adds products to the cart from the chat. It has a free plan with 50 AI conversations a month, paid plans from $19 to $109 a month and a 14-day free trial, and is on the Shopify App Store.
What is the difference between Google AI Mode and Talkom AI Search Mode?
Google AI Mode is Google’s AI search experience. Talkom AI Search Mode is a full-page conversational product discovery experience that runs on your own store, made by Talkom AI. The two are not related.
Sources
- Google Canada, “A new way to shop: agentic shopping in Canada”, November 4, 2026
- Retail Insider, “Google expands AI-powered shopping and direct checkout to Canadian consumers”, November 4, 2026
- Retail Brew, “Google makes Etsy and Wayfair items shoppable within agentic AI search”, February 11, 2026
- Coterie Labs, “Google launches AI checkout in Australia”, June 18, 2026
- Google, “New UCP features and AI tools for retailers”, May 20, 2026
- Shopify Help Center, “Google AI Mode and Gemini on Shopify”, accessed November 2026
- Shopify, “Agentic commerce momentum”, March 24, 2026
- The Motley Fool, “Shopify Q3 2026 earnings call transcript”, November 3, 2026

About the author
David Kis is the founder and CEO of Talkom, an AI shopping assistant built natively for Shopify. He spent 11 years in enterprise site search before founding the company. Follow David on LinkedIn.